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BAR CLICK AND COLLECT

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    Posted: 03 October 2021 at 12:42pm
Did anyone use click and collect on Friday night?

I tried it, and my order wasn't received, and one of the drinks waan't available, even though it was listed on the site.

I'd be interested to hear feedback from anyone else who used it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote multinational Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2021 at 1:55pm
The service at the bars in the enclosure concourse was nothing short of shambolic to be honest. Why we have the same issues every season is beyond me.

They know that there will be an initial rush when supporters arrive but still insist on pouring each pint on order.

I queued nearly 20 minutes DURING the game, I went in the hope that it would be quieter.

If they want to profit from these outlets they need someone with business acumen to take over and do things effectively or it will just stop people bothering.
History, despite its wrenching pain, cannot be unlived, but if faced with courage, need not be lived again.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote scarletabroad Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2021 at 2:12pm
There’s no excuse there are many football and rugby clubs who have fast pour systems also things like stacking Guiness in part pours
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Post Options Post Options   Thanks (0) Thanks(0)   Quote tannerbankboy Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2021 at 2:42pm
Contact the club, complain, say you'll vote with your wallets next time.  Someone may sit up and take notice.  I don't drink during the game, it saves toilet visits, so have never been to the bars during the game myself.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SA14 Quote  Post ReplyReply Direct Link To This Post Posted: 03 October 2021 at 6:58pm
Originally posted by multinational multinational wrote:

The service at the bars in the enclosure concourse was nothing short of shambolic to be honest. Why we have the same issues every season is beyond me.

They know that there will be an initial rush when supporters arrive but still insist on pouring each pint on order.

I queued nearly 20 minutes DURING the game, I went in the hope that it would be quieter.

If they want to profit from these outlets they need someone with business acumen to take over and do things effectively or it will just stop people bothering.

Totally agree. It’s not as if they see all those people matchday and think we’ll I wasn’t expecting crowds to be here. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote philtheturk56 Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 8:02am
i can assure you it was the same in the Quinnell lounge, long waits!!!!

They are short of staff, full stop!

Who in there right mind would want to work a few hours for 3 occasions before xmas, then into the new year on 6 occasions.


stop moaning and offer your services if you love the club that much.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fscarlet Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 8:13am
As above, we aren't the only club/sports team who are short on staff so we will just have to ride it out.


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Post Options Post Options   Thanks (0) Thanks(0)   Quote SA14 Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 7:45pm
Originally posted by philtheturk56 philtheturk56 wrote:

i can assure you it was the same in the Quinnell lounge, long waits!!!!

They are short of staff, full stop!

Who in there right mind would want to work a few hours for 3 occasions before xmas, then into the new year on 6 occasions.


stop moaning and offer your services if you love the club that much.


Youngsters wanting a few pounds instead of sitting around doing nothing. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Huwbach Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 7:53pm
To be fair they are probably pretty rusty. It can be frustrating I know. Get the guinnnes 3/4 full ready for topping as they do in Ireland. And - cheese pasties for my vegetarian son please. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gnasher1975 Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 10:32pm
Originally posted by SA14 SA14 wrote:

Originally posted by philtheturk56 philtheturk56 wrote:

i can assure you it was the same in the Quinnell lounge, long waits!!!!

They are short of staff, full stop!

Who in there right mind would want to work a few hours for 3 occasions before xmas, then into the new year on 6 occasions.


stop moaning and offer your services if you love the club that much.


Youngsters wanting a few pounds instead of sitting around doing nothing. 

So what we are saying is, for the wages we are paying and the experience of the staff we are having to employ and the amount of work they are getting, we are pretty much getting the expected customer service levels or are we thinking very casual youngsters should be providing award winning service? 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Openside75 Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 10:41pm
My son, like many others on the night, were working for the very first time and at least in my son's case, dare I say a few or most of the rest too, it's their very first job. Anyway. They had no actual training before Friday. Only turning up for one hour days before to be shown around. There in lays the problem, perhaps?
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote N14 Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2021 at 11:24pm
Originally posted by Openside75 Openside75 wrote:

My son, like many others on the night, were working for the very first time and at least in my son's case, dare I say a few or most of the rest too, it's their very first job. Anyway. They had no actual training before Friday. Only turning up for one hour days before to be shown around. There in lays the problem, perhaps?
 
Sadly, that doesn’t surprise me one bit.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SA14 Quote  Post ReplyReply Direct Link To This Post Posted: 05 October 2021 at 3:26pm
Well there you go. Scarlets fault. Inadequate training. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote philtheturk56 Quote  Post ReplyReply Direct Link To This Post Posted: 05 October 2021 at 7:34pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sant Quote  Post ReplyReply Direct Link To This Post Posted: 05 October 2021 at 7:42pm

Who are the Supporters Group referred to?
Then raise the scarlet standard high.
Within its shade we'll live and die,
Though cowards flinch and traitors sneer,
We'll keep the red flag flying here.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote philtheturk56 Quote  Post ReplyReply Direct Link To This Post Posted: 05 October 2021 at 7:44pm
Originally posted by Sant Sant wrote:

Originally posted by philtheturk56 philtheturk56 wrote:

Read the article!



Who are the Supporters Group referred to?

My assumption would be Crys 16??
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